Responsible Gaming

Gambling should be an enjoyable leisure activity, not a way to solve financial problems or cope with difficult emotions. Dazard Casino supports informed, controlled and responsible play. This page provides practical information about setting limits, recognising warning signs and taking a break when needed. Please consider your circumstances before gambling and only use money you can afford to lose.

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Make responsible gambling decisions

Before you play, decide how much time and money you are comfortable spending. Treat that amount as the cost of entertainment, in the same way you might budget for a meal, a film or another leisure activity. Once your chosen amount has been spent, stop playing. Do not increase your budget because you have lost, and do not continue in an attempt to recover money.

In this article

Make responsible gambling decisions Use limits and account controls Recognise when gambling may be causing harm Get support and take action

Gambling outcomes are uncertain. Previous results do not determine future results, and a game cannot be made more likely to pay out because it has not produced a win recently. There is no guaranteed strategy for winning. Promotions, features or game results should never be treated as a promise of profit. You should make decisions based on your own budget and circumstances rather than on pressure, excitement or the expectation of winning.

Before you start

Set a spending amount for the session, day or other period that suits your personal budget.
Set a time limit and decide when you will finish, whether you win or lose.
Make sure essential expenses, debts and regular commitments have been covered first.
Avoid gambling when you are upset, stressed, tired, affected by alcohol or drugs, or trying to escape another problem.
Keep your gambling account separate from money needed for rent, bills, food, savings or other important costs.
Never borrow money, use another person's funds or sell belongings to continue gambling.
Keep records of your deposits, withdrawals and playing time so that your activity remains clear.

Only adults who are legally permitted to gamble should use gambling services. Do not allow another person to use your account, and do not use an account belonging to someone else. Keep your login details private and contact the relevant support team if you believe your account has been accessed by another person.

Use limits and account controls

Account controls can help you keep gambling within the boundaries you set. Available controls may include deposit limits, loss limits, wagering or spending limits, session reminders, reality checks, time limits, temporary breaks and account closure. The exact controls available, how they operate and when changes take effect may depend on the service and the applicable requirements.

Choose limits before playing

A limit is most effective when it is selected calmly and before you begin a session. Choose an amount and period that fit your disposable entertainment budget. A limit should not be based on a desired win, a recent loss or the amount you think you might recover. If you are unsure what limit is appropriate, choose a lower amount or do not gamble until you have considered your finances more carefully.

Review the responsible gambling or account settings available in your account.
Select a deposit, spending, loss or time limit that reflects what you can afford.
Check the limit and the relevant time period before confirming it.
Stop playing when the limit is reached, even if you feel you could continue.
Review your activity regularly and lower your limits if your circumstances change.

Take a break or close your account

If gambling is becoming difficult to control, use a temporary break or request account closure. A break can create useful distance from gambling and give you time to review your finances and wellbeing. Account closure may be more suitable when you do not want to gamble for an extended period or believe that stopping completely is the safest choice.

When requesting a break or closure, follow the available account process and keep a record of your request. Do not open another account or use a different service to avoid a restriction. If you have asked to stop gambling, remove saved payment details, log out of devices and consider blocking gambling-related access where appropriate. You may also wish to tell someone you trust so they can support your decision.

If you have an active balance or an unresolved account matter, the relevant process may require additional information or verification. Any account balance, withdrawal or account review will be handled according to the applicable terms, verification requirements and legal obligations. Closing an account does not remove responsibilities connected with transactions or activity that took place before closure.

Recognise when gambling may be causing harm

Problem gambling can develop gradually. It may affect your finances, relationships, work, study, sleep and mental health. You do not need to wait until there is a serious loss before taking action. If gambling is causing concern, stopping early and seeking support is a sensible step, not a failure.

Possible warning signs

Spending more time or money gambling than you intended.
Increasing your stakes to feel the same excitement or to chase a loss.
Trying to win back money soon after losing it.
Feeling restless, irritable or anxious when you cannot gamble.
Thinking about gambling throughout the day or finding it hard to focus on other activities.
Hiding gambling activity, losses, deposits or account statements from family or friends.
Borrowing money, missing payments or using savings to fund gambling.
Gambling during work, study or other responsibilities.
Arguing with people close to you because of gambling.
Feeling guilt, shame, hopelessness or distress after playing.
Using gambling to cope with loneliness, stress, sadness, anger or other difficult feelings.
Attempting to stop or reduce gambling but being unable to maintain the change.

One warning sign can be enough to justify a break and a conversation with someone you trust. You can write down your deposits, losses, playing time and feelings after a session. This may help you identify patterns that are difficult to notice while you are playing. Be honest with yourself about the effect gambling is having, rather than focusing only on occasional wins.

Protect your finances and privacy

Consider using a separate spending account with an amount you can afford to lose, while keeping essential funds elsewhere. Review bank and payment statements regularly. If gambling is affecting your ability to pay bills or manage debt, stop gambling and seek independent financial guidance. Do not rely on future winnings to meet financial commitments.

Your account should be used only by you. Do not share passwords or payment methods, and do not let another person gamble through your account. If someone else is pressuring you to gamble, asking for access or encouraging you to hide activity, stop and seek advice. Responsible gambling also includes protecting your account from unauthorised use.

Get support and take action

You do not have to manage gambling concerns alone. Speak with a trusted family member, friend, doctor, counsellor or qualified mental health professional. An Australian gambling support service may provide confidential information, counselling and practical help with reducing or stopping gambling. Independent financial counselling can also help with budgeting, debt and payment concerns.

When seeking help, explain what has been happening, how often you gamble, how much money or time is involved and what you would like to change. A support professional can help you make a plan that suits your circumstances. You may also ask a trusted person to help monitor finances, keep payment methods secure or support a break from gambling.

Practical steps you can take today

Stop playing and do not make another deposit while you decide what to do.
Use the available account controls to set a lower limit, take a break or request closure.
Remove gambling applications, bookmarks and saved payment details from your devices if this helps.
Tell someone you trust that you are taking a break and ask for practical support.
Review your bank statements, upcoming bills and other financial commitments.
Contact an independent gambling support or financial counselling service in Australia.
If gambling has affected your mental health, arrange an appointment with a health professional.
If you or another person is in immediate danger, contact local emergency services or seek urgent medical assistance.

Dazard Casino encourages players to use the responsible gambling information and account controls available through the service. If you have a question about a limit, break, closure request or account concern, use the support channel made available on the website. No contact details are listed on this page because support options may change.

Responsible gambling is an ongoing choice. Review your limits when your income, expenses, relationships or health change. If gambling is no longer enjoyable or is causing harm, the safest option may be to stop completely and obtain support. Asking for help early can make it easier to protect your finances, relationships and wellbeing.